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Services at Stokes Heating & Cooling

Specialized heat pump and home comfort services.

We specialize exclusively in the sales, installation, maintenance, and repair of residential heat pump systems. By keeping our focus tight, we provide top-tier expertise that keeps your home comfortable in both freezing winters and hot summer months.

Our core services.

New heat pump installations and sales.
We supply and install efficient central ducted heat pumps and ductless mini-split systems. We look at your home's insulation and layout, find the perfect match, using ducted systems for full-house coverage or wall-mounted and floor-mounted units.
Fossil fuel and baseboard conversions.
Swap out expensive electric baseboards, old gas furnaces, or old fossil fuel heating for a modern, whisper-quiet inverter heat pump. We handle the complete swap, giving your home highly responsive heating and energy-efficient cooling.
Annual maintenance.
Regular servicing keeps your system running at peak performance and keeps your manufacturer warranty valid. Our full checks include electrical tests, airflow optimization, and thorough component checks.
Deep cleaning.
Go beyond standard maintenance. Our deep cleaning service removes stubborn dirt, dust, and allergen buildup from deep within your indoor heads and outdoor coils. Keep your system running at peak efficiency while ensuring your family breathes clean, fresh air.
Diagnostics and system repairs.
If your heat pump acts up or loses its heating power, we respond quickly to find the root cause and fix it right. We service all major equipment brands and use quality parts to get your climate control back on track fast.
CleanBC logoBC Hydro logo

Navigating your cleanBC and utility rebates.

Switching to an energy-efficient heat pump system can qualify your home for substantial financial incentives through the CleanBC Better Homes program and BC Hydro Power Smart initiatives. The paperwork guidelines can get confusing, so we take care of the heavy lifting. As registered members of the Home Performance Contractor Network (HPCN), our qualifications unlock maximum rebate accessibility for your project. We walk you through the efficiency requirements, confirm your system eligibility, and coordinate with our energy assessment partners to make the whole rebate process a breeze.

Self-service lookup tools.

Want to research equipment qualification on your own? You can verify systems using the BC Hydro Eligible Heat Pump Product List or look up certified equipment combinations directly via the AHRI Certified Product Directory.

Frequently asked questions.

Have more questions we haven't answered here?

Simply put, a heat pump is part of a heating and cooling system and is installed outside your home. Instead of creating heat like a traditional furnace, it transfers it. In the winter, it pulls heat from the outdoor air and moves it indoors; in the summer, it reverses the process, pulling heat out of your house to keep it cool and refreshing. They are fully powered by electricity and are incredibly efficient.

Yes. Heat pumps can be up to 300% more efficient than standard electric baseboards, and they use up to 50% less energy for cooling compared to a typical window AC unit. Because they handle both heating and cooling, many homeowners save significantly on their monthly utility bills by switching over.

You can learn more about BC Hydro’s rebate program here. Most energy-efficient heat pump installations qualify for substantial financial incentives through the CleanBC Better Homes program and local utility providers, especially if you are upgrading from oil, wood, propane, or electric baseboards. Rebate values depend on the specific system efficiency tier and your existing fuel source. We walk you through the qualifications to make sure you maximize your savings.

There are a variety of heat pump models that are eligible for rebates. Check BC Hydro’s website for an up to date list on eligible models.

Yes. You should schedule professional heat pump maintenance at least once a year. If your heat pump serves as your primary heating and cooling system year-round, it is best practice to have it serviced before the winter peak and again before the summer heat hits. Regular cleanings keep it running efficiently and protect your factory warranty.

Because every home configuration is different, total costs vary wildly depending on the size of your space, whether you need a central ducted system or a multi-zone mini-split, electrical panel requirements, and what current government rebates you qualify for. Generally, total investments can range anywhere from a few thousand dollars for small layouts up into broader ranges for complex, whole-house conversions. Because there are so many variables, we are always happy to provide a free estimate tailored to your specific needs.

A ducted central system connects directly to your home’s existing ductwork to distribute air evenly through your current vents. A ductless mini-split uses sleek indoor units (mounted on your walls or floors) connected directly to an outdoor compressor, allowing you to heat or cool specific zones or individual rooms independently.

Absolutely. We specialize in designing custom layouts for all types of properties, including older heritage homes and multi-level floor plans. We match the right equipment to your space—whether that requires modified ductwork, attic runs, or strategically placed floor and wall mounts to keep the installation looking clean and unobtrusive.

Most residential heat pump installations are efficiently completed in a single day. If your project requires more complex updates, such as retrofitting extensive ductwork or upgrading your home's main electrical panel, we coordinate the timeline closely with our trade partners so you know exactly what to expect.

We keep our assessments straightforward and educational. We visit your home, look at your existing heating setup, evaluate your insulation, and map out the best equipment locations. You will receive a fixed, transparent estimate with no hidden fees and zero sales pressure.

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